Политика конфиденциальности
PRIVACY POLICY
The purpose of this Privacy Policy is to explain our practices regarding the privacy of users of our websites and how information provided by users or collected during the use of the websites is handled.
This Privacy Policy is based on a standard template provided in connection with the Allpay payment system and has been adapted to the specific activities of the Ryba Kiva Theatre.
General Provisions
The name “Ryba Kiva” (also used in Hebrew) is a trade name used for artistic and cultural activity. The theatre does not constitute a separate legal entity. All activities, including ticket sales and website operation, are carried out through a privately owned small business (Essek Za’ir) registered in Israel.
This Privacy Policy is an integral part of the website’s Terms and Conditions. Information about you is collected when you use the website or purchase tickets through it.
Some of the information collected identifies you personally, such as your name, email address, details of tickets purchased, and payment-related information. This is information you knowingly provide, for example, when purchasing a ticket. Other information does not personally identify you and may include technical or aggregated data.
Certain technical data and online identifiers may be considered “Personal Information” under applicable law, including IP address, device identifiers and cookie identifiers. Such data may be collected through the Meta Pixel, as described in the "Cookies and Advertising Technologies" section below.
This Policy is intended to comply with applicable Israeli privacy and data protection laws, including the Protection of Privacy Law, 57411981 (including Amendment No. 13), the Protection of Privacy Regulations (Data Security), 57772017, and related regulations, as amended from time to time.
Website and Services
The website operated under the Ryba Kiva name is an informational website for theatrical performances and allows users to purchase tickets for specific shows and events. Each performance may have its own dedicated page within the theatre website.
The websites do not require user registration and do not include personal user accounts.
The websites are available in Russian and Hebrew.
Registration for Services and Ticket Purchase
When purchasing tickets, you may be required to provide certain personal information, including:
• Full name;
• Email address;
• Ticket and performance details;
• Payment-related details as described below.
Providing this information is necessary in order to complete the ticket purchase, issue electronic tickets and receipts, and provide customer support if needed.
Providing a telephone number is currently optional and may be requested in the future for service-related purposes only.
Payments
Payments on the websites are processed by Allpay using secure payment systems.
Credit card details are entered directly into Allpay’s payment interface and are processed solely by Allpay. We do not store, process, or have access to full credit card numbers or other sensitive payment data. We may receive limited payment-related information from Allpay, such as confirmation of payment, masked card details, and whether the card is Israeli or foreign.
Use of Information
The information collected is used in accordance with this Privacy Policy and applicable law for the following purposes:
• Enabling ticket purchases and providing purchased services;
• Issuing electronic tickets and receipts;
• Providing customer support and responding to inquiries;
• Managing and documenting transactions as required by law;
• Improving website content and services;
• Measuring the effectiveness of our advertising on Facebook and Instagram, as described in the "Cookies and Advertising Technologies" section below.
We do not provide your name, email address or payment details to advertising platforms. Marketing communications (such as newsletters or WhatsApp groups) are sent only with your explicit consent.
Providing Information to Third Parties
We do not transfer your personal information to third parties except in the following cases:
• To payment service providers (such as Allpay) strictly for the purpose of processing payments;
• To Meta Platforms, through the Meta Pixel, limited to technical and event data as described in the "Cookies and Advertising Technologies" section below;
• If required by law, regulation, court order, or legal process;
• In the event of a legal dispute involving you and the business;
• If the operation of the website is transferred to another entity, provided that such entity undertakes to comply with this Privacy Policy.
Cookies and Advertising Technologies
The websites use the Meta Pixel, a tool provided by Meta Platforms (Facebook, Instagram), to measure the effectiveness of our advertising and to show our ads to relevant audiences.
The Meta Pixel uses cookies and similar technologies and may collect technical information such as IP address, browser and device details, pages visited, and actions taken on the website (for example, opening the ticket purchase form, proceeding to payment, and completing a purchase, including the number of tickets and the order amount).
We do not send your name, email address or payment details to Meta. Meta processes the data it collects in accordance with its own privacy policy: https://www.facebook.com/privacy/policy
You can limit or block such tracking through your browser settings (for example, by blocking third-party cookies or using a tracker-blocking extension) and through your ad preferences in your Facebook or Instagram account. Blocking these technologies does not affect your ability to purchase tickets.
If additional analytics tools (such as Google Analytics) are implemented in the future, this Privacy Policy will be updated accordingly.
Data Security
We implement reasonable and uptodate information security measures in accordance with Israeli law, including the Protection of Privacy Regulations (Data Security), 57772017. These measures are designed to reduce the risk of unauthorized access to personal information.
However, no security system is completely immune to unauthorized access, and therefore we cannot guarantee absolute security of the information.
Databases and User Rights
Under the Protection of Privacy Law, 57411981 (including Amendment No. 13), you may be entitled to:
• Review personal information held about you;
• Request correction, update, or deletion of such information, subject to applicable law.
Requests regarding personal information should be sent to:
info@ryba-kiva.com
Marketing Communications
Marketing or promotional communications are sent only to users who have given explicit consent, and users can withdraw their consent at any time, in accordance with applicable law.
Changes to the Privacy Policy
If material changes are made to this Privacy Policy, an updated version will be published on the relevant website. Continued use of the website after such publication constitutes acceptance of the updated policy.
External Links
The websites may contain links to external websites operated by third parties. These websites are governed by their own privacy policies, and we are not responsible for their content or data practices.
Contact Information
For any questions regarding this Privacy Policy or the handling of personal information, please contact:
info@ryba-kiva.com
Jerusalem, Israel